Social Intelligence for Smarter Decisions
Artigence extracted signals from social platforms to help teams understand what customers thought about their products — before they had to ask.
What we were building
Artigence was a data intelligence platform focused on turning the noise of social media into actionable insight. By monitoring conversations across Twitter, Facebook, and other networks, we gave product and marketing teams a clearer view of how their brand, products, and competitors were being discussed in the wild.
The goal was simple: reduce the lag between what customers feel and what teams know. Decision-making shouldn't depend on guesswork or delayed survey data when the signal is already out there.
Capabilities
Sentiment Analysis
Classify social mentions as positive, negative, or neutral in real time — across products, campaigns, and competitors.
Keyword & Topic Tagging
Surface recurring themes and topics from thousands of posts using NLP-powered tagging, without manual review.
Decision Intelligence
Aggregate social signals into clean dashboards that teams could use to inform product launches and positioning.